Privacy Policy

VEGANUM FOOD, SL, with C.I.F. B01731645 and address at Calle Embajador Vich 3 4D 46002, province of Valencia, hereinafter VEGANUM is the owner of the website www.veganum.es and responsible for the processing of personal data that users provide through this website.

VEGANUM, informs the users of this website about its policy regarding the treatment and protection of the personal data of the users and clients that may be collected by the navigation and use of this website.

The purpose of this document is to inform users about what we do with their personal data, how it is collected, what it is used for, the rights they have and all the necessary information established by current legislation. By using this website we understand that you have read and understood the information set out in relation to the processing of your personal data. Our main objective is to treat personal data in a lawful, fair and transparent manner.

Data collected, purpose and lawfulness

You can find all the information about the processing of your data and how to manage your privacy settings in the following applications and websites for online ordering.

• JUST EAT
Privacy policy: https://www.just-eat.es/info/politica-de-privacidad/
Terms and conditions: https://www.just-eat.es/info/terminos-y-condiciones/
• MR.NOOW
Privacy policy: https://mrnoow.com/aviso-legal-y-privacidad.html
Terms and conditions: https://www.mrnoow.com/terms.html
• GLOVO
Privacy policy: https://glovoapp.com/es/legal/privacy/
Terms and conditions: https://glovoapp.com/es/legal/terms/
• UBER EATS
Privacy policy: https://www.uber.com/legal/es-es/document/?country=united-states&lang=en&name=privacy-notice
Terms and conditions: https://www.uber.com/legal/es-es/document/?country=united-states&lang=en&name=general-terms-of-use
• DELIVEROO
Privacy policy: https://deliveroo.es/es/privacy
Terms and conditions: https://deliveroo.es/es/legal

Data collected for the request of information through the web form or e-mail.

The personal data collected through email for the request for information are intended to send commercial information about our products and services.
The processing of data in this specific case is legitimized by the express consent that you give us by accepting the sending of the information provided through the email info@veganum.es

Operations carried out with personal data

Personal data are recorded through the website and stored on electronic media controlled and supervised by the data controller. The media are equipped with the necessary technical and organizational measures to ensure the proper confidentiality of data processing.
The staff involved in data processing operations: access, editing, deletion, etc... is trained and committed to our data protection policy.

In accordance with the provisions of Law 34/2002, of Services of the Information Society and Electronic Commerce in Article 21, we ask for your consent to be able to make advertising communications that we consider may be of interest to you, by email or any other means of electronic communication equivalent, this consent.

Data retention

The personal data will be kept as long as necessary to meet the purpose / purposes for which they were. Therefore, we will keep your personal information as long as there is a contractual and/or commercial relationship with you or as long as you do not exercise your right of deletion, cancellation and/or limitation of the processing of your data.
In these cases, we will keep the information properly blocked, without giving it any use, while it may be necessary for the exercise or defense of claims or may derive some kind of judicial, legal or contractual liability of its treatment, which must be addressed and for which its recovery is necessary.

Recipients of your personal data

We inform users that their personal data will not be communicated to third parties, with the exception that such communication of data is covered by a legal obligation or when for the proper provision of the service or the execution of the contract is necessary to communicate your data to other responsible such as other group companies, processors.
Companies and entities and other organizations that have been contracted to provide services such as: hosting, marketing services, communication, platform design and information society services. Companies, companies or other organizations to which you have requested or agreed that we may share your personal data such as Starwood Gestión, SL.
Companies or other organizations related to VEGANUM identified on the Website: www.veganum.es
For cases in which the communication of data to third parties is not covered by the legal bases established in the previous section, the communication of data to other recipients will only take place if the user has given his or her express consent.

VEGANUM maintains strict criteria for the selection of data processors and undertakes contractually with each one to comply and enforce compliance with the obligations established in data protection matters.

Exercise of rights

In accordance with the rights conferred by current legislation on the protection of personal data, users may exercise their rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of their data by sending their request to the postal address or email info@veganum.es
In order to exercise these rights, you must identify yourself by presenting your ID card.
For any claim you can go to the same mail indicated. You can also contact the Spanish Data Protection Agency: www.agpd.es